Insurance and Assistance at your service 24/7 

You are covered by a fully comprehensive insurance policy with no excess in 42 countries in Europe, and an assistance always available 24/7 provided in 10 100 Renault point of sales. We're here for you even with flat tyres,lost keys or if you fill your tank with the wrong fuel! 

- in  case of breakdown: by the car manufacturer's waranty       

- in case of damage: accident, theft, attempted theft, fire, vandalism, broken window, flat tyres, lost keys and wrong fuel...

A single number: +33 (01) 84 95 96 97

For more information you can always refer to our Travel Booklet 

  • Loss or theft of luggage and personal belongings  
  • Fines, parking tickets          
  • Improper use of the vehicle 
  • Failure to comply with the véhicle's servicing conditions               
  • Driving under the influence of alcohol or drugs     
  • Cases of force majeure: natural disasters, strikes, riots     
  • Getting bogged down in sand or mud
  • Participation in sports competitions, rallies, bets and matches
  • Damages occuring when, at the time of the accident, the driver does not have the required age or does not possess a valid driving licence required by the regulation in force 
  • Motorway sticker and toll expenses    
  • Expenses incurred without the prior agreement of Renault Eurodrive                                                                                                    

Find all the details and the behaviors to have in case of incidents on our Booklet Insurance by clicking this link    


General conditions of insurance

General conditions of assistance